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Projects Manager & Accounts Specialist (Enterprise)

  • Hybrid
    • Kansas City, Missouri, United States
  • General (Internal)

Job description

Location:
Preferably Kansas City, MO (or open to U.S.-based candidates willing to travel occasionally to client sites)

About AllShore Talent:

AllShore Talent is a leading remote staffing company, offering top-tier professionals working 100% remote to businesses worldwide. SIT and software development, design, administrative support, digital marketing, and more. AllShore connects organizations with skilled talent to meet diverse business needs.

About the Role:
We’re looking for a hands-on Account & Project Manager to join our growing core team. This is not your typical project manager role — we’re looking for someone with a strong understanding of software and client delivery, who thrives in a high-volume, fast-moving environment, and who can confidently own the client relationship from kickoff through delivery. You’ll act as the front-facing partner to one of our largest clients, providing clear communication, consistent follow-up, and light-touch project coordination — backed by our strong internal technical team.

Job requirements

Key Responsibilities:

  • Act as the primary point of contact for key client accounts, especially our enterprise clients.

  • Lead weekly client calls, build trust through strong communication, and provide clear updates on deliverables, blockers, and next steps.

  • Coordinate internally with our technical and delivery teams to ensure smooth project execution — no hands-on coding required, but technical fluency is a must.

  • Track milestones, timelines, and deliverables in collaboration with internal teams (technical lead, delivery, and business development).

  • Proactively identify risks or delays and work with internal stakeholders to course-correct.

  • Represent the business with professionalism and presence in client meetings.

  • Own and improve client satisfaction metrics through structured communication and follow-up.

What We're Looking For:

  • 4+ years of experience in a client-facing role, preferably managing enterprise or tech accounts.

  • Solid understanding of software development life cycles — you won’t be building the software, but you need to “speak the language” with clients and internal devs alike.

  • Strong follow-up and organizational skills; you stay on top of things without needing to be reminded.

  • Friendly and professional demeanor — someone who builds instant rapport and is comfortable in the room with leadership.

  • Willingness to occasionally travel to client sites.

  • Experience working across distributed teams in North and South America is a bonus.

  • Agile experience and get-it-done mindset is.

Nice to Have:

  • Previous experience working in a consultancy, product firm, or tech services company.

  • Background in account growth, renewal discussions, or business development collaboration.

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