Technical Software Implementation Manager (Gong, HubSpot) (100% Remote)

About AllShore Talent

AllShore Talent is a leading remote staffing company that connects businesses with top-tier professionals working 100% remotely worldwide. The company specializes in IT and software development, design, administrative support, digital marketing, and other business functions, helping organizations scale their teams with highly skilled global talent.

About The Client

Our client is a fast-growing technical RevOps agency that partners with ambitious B2B companies to implement and optimize revenue technology stacks. As certified implementation and consulting partners for Gong, HubSpot, and Salesforce, they help clients unlock operational excellence and scalable growth.

The team consists of technically skilled consultants, developers, and RevOps strategists who thrive on solving complex operational problems and delivering meaningful business outcomes. Their work sits at the intersection of revenue strategy, technical implementation, and operational efficiency, supporting high-growth companies in building scalable revenue infrastructure.

Location Requirement

Due to platform security policies associated with Gong implementations, candidates must currently reside and work from one of the following regions:

Argentina
Colombia
Uruguay
European Union countries
Philippines
Mexico
India

Candidates outside of these locations unfortunately cannot be considered for this role.

Working Hours

This is a fully remote role; however, candidates must be able to work with significant overlap with U.S. Eastern Standard Time (EST) to support client collaboration, meetings, and implementation activities.

Role Overview

The Technical Software Implementation Manager is responsible for managing and delivering end-to-end client implementations of Gong, HubSpot, and related RevOps systems. This role acts as the primary point of contact for clients and owns the full lifecycle of implementation projects, from discovery and solution design to deployment, testing, and transition to ongoing support.

This position sits at the intersection of project management, technical implementation, and RevOps consulting. The successful candidate will work closely with revenue leaders to translate business objectives into technical configurations while ensuring projects are delivered on time and according to best practices.

Key Responsibilities

Project Ownership
Lead Gong and HubSpot implementation projects from initial discovery through successful delivery, including kickoff, configuration, testing, training, and transition to ongoing support.

Client Engagement
Serve as the primary liaison and trusted advisor to client stakeholders including Sales, Marketing, RevOps, and IT teams. Provide a consultative experience that aligns technology implementation with business objectives.

Technical Delivery
Design, configure, and deploy Gong and HubSpot solutions. Manage data migrations, integrations, and custom workflows using internal tools, APIs, and other RevOps technologies.

Stakeholder Communication
Facilitate regular project updates, manage expectations, and navigate complex stakeholder environments across technical and non-technical teams.

Quality Assurance
Ensure technical accuracy, scalability, and adherence to implementation best practices across all deliverables.

Cross Functional Collaboration
Work closely with Solutions Architects, RevOps consultants, and developers to deliver comprehensive technical solutions.

Continuous Improvement
Contribute to internal process improvements, documentation, playbooks, and knowledge sharing across the implementation team.

Required Skills and Experience

• Candidates should have at least 1.5 years of experience in software implementation, RevOps delivery, or technical consulting, ideally within a services agency or consulting environment.

• Strong experience working with Gong and or HubSpot is required. Platform certifications are considered a strong advantage.

• Experience with Salesforce configuration, integration, or administration is highly desirable and considered a significant advantage.

• The ideal candidate demonstrates the ability to manage complex implementation projects while translating business goals into technical system configurations.

• Exceptional communication and client management skills are required, including the ability to lead conversations with both executive stakeholders and operational teams.

• Candidates should have strong organizational skills, attention to detail, and the ability to manage multiple client engagements simultaneously.

• A proactive mindset, bias for action, and passion for helping clients achieve operational success are essential for this role.

Preferred Qualifications

HubSpot, Gong, or Salesforce certifications.

Experience working within high-growth SaaS companies, RevOps agencies, or professional services environments.

Familiarity with project management tools such as ClickUp or similar platforms used for project tracking and client delivery.